Reference

bisa123 Privacy Policy for Your Account Data

Our Privacy Policy explains what we collect when you open a bisa123 account, check wallet status, or access the lobby from your phone.

Account dataWallet recordsDevice controlsPolicy requests
bisa123 bisa123 Privacy Policy for Your Account Data
CONTACT PATHS

Where To Ask About Your Privacy Policy

A clear contact route helps you act on this Privacy Policy without searching through unrelated pages. Sign in first when possible, then use the account support link beside the cashier path so we can match your request to the correct account. Include the phone number on your profile and the relevant wallet reference, but never send a password or full payment credential.

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Account access request

Use the account support path beside the cashier when you want a copy of personal details connected with your bisa123 account. We may ask for phone verification before releasing account-specific data.

Wallet record question

For a DANA, OVO, GoPay or QRIS record, share the date and reference shown in your account. We use that entry to locate the payment event without requesting your private wallet password.

Correction request

If your phone number, device record or account detail is incorrect, contact support through the signed-in account path. We will review the request and explain any verification step before changing it.

DATA PRACTICE

How We Handle Device And Account Data

Our Privacy Policy is reflected in practical account steps, not just a page of definitions.

Account security

We use your phone verification step and sign-in events to help confirm that an account request comes from you. A new device or unusual session may require another account check before access continues.

Device behaviour

We may record browser type, operating system, language setting and session signals. This helps us identify repeated access attempts and keep the account path stable across mobile and desktop devices.

Cookie choices

Cookies and similar storage can remember session settings, preserve your selected language and support security checks. You can adjust browser controls, although some account functions may then require repeated sign-in.

Payment separation

A DANA, OVO, GoPay or QRIS reference tells us which account request to match with a status. We do not use that reference as permission to view unrelated wallet activity.

Retention period

We keep account, support and payment records only as long as needed for access, dispute handling, security checks and applicable legal duties. After that need ends, records are removed or restricted.

Change requests

You can ask us to correct eligible details, explain how a record is used, or request removal where applicable. Send the request through signed-in support so we can verify account ownership.

Privacy Policy Questions Before Account Access

These Privacy Policy answers address the account, wallet and device questions you may have before opening an account with bisa123. If your situation is not covered, use the signed-in support route and include only the details needed to identify your request.

It covers account details, phone verification, device signals, cookies, support records and payment references linked to DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use your phone number to create and protect your account, complete the account access check and connect support requests with the right profile. We do not ask for your wallet password.

Yes. The Privacy Policy includes references and status details created when you use DANA or QRIS, along with OVO, GoPay, bank transfer and virtual account records.

Sign in, open the account support path beside the cashier and request your account data. We may ask for phone verification before providing details linked to your profile.

You can request a correction for an eligible phone number, profile detail or device record through signed-in support. We will confirm ownership and explain the outcome before applying a change.

We keep personal, support and payment records for the period needed for account access, security checks, payment questions and applicable legal duties. Records are then removed or restricted.

Yes. Access, correction and removal requests depend on local law and are handled where local law permits. We will explain any restriction that applies to your request.